* IMPORTANT NOTICE *
Orders received before 10:00 will be sent out on the same day. Orders received after 10:00 will be sent out on the following business day. Deliveries within South Africa take 3-7 working days.
Domestic “Express Delivery” is the fastest form of shipping. The customer pays an extra shipping cost (R150) for this type of delivery, as the shipment will get transported to him anywhere between 2-5 working days. The order must be placed before 11:00 for the best results.
Forever and Always Products makes use of PUDO and PEP PAXI to deliver to all main centers in South Africa. PUDO & PEP PAXI are “door to door”, “locker to locker” and “store to store” courier services. If you stay in or near George, collections can also be arranged.
Please ensure, that the address you make available to us will be able to accept the package between 08:00 and 17:00 Monday to Friday, after you have ordered, you will receive tracking information of your order, once the order is fulfilled.
Forever and Always Products reserves the right to select an alternative shipping option based on area. We will however phone and discuss this with you first. If you have any questions about choosing the correct shipping option, please contact us at 083 679 7711 during office hours.
Disclaimer
That excited feeling of getting something new combined with the constant tracking, so you can be there (wide eyed) when the delivery guy arrives is something we are well aware off. Unfortunately there are times when the courier has delays which are out off our control, we cannot be held responsible for this but we will make every effort to get the issue sorted and have your parcel delivered in the soonest time possible. Forever and Always reserves the right to choose the most suitable delivery method for standard shipping
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